Ethernet Thermostats

From the PC software, Cloud Connect, or directly from the IP address of the thermostat in a browser go to the schedules tab.  Check the active box above the schedule number then set the time you would like the schedule to start.  Enter the setpoints you would like the schedule to reflect, the cool temperature will be the maximum temperature that will be reached before the air conditioner will turn on and the heat temperature will be the lowest temperature that will be reached before the heat will turn on.  Select whether the room will be occupied or unoccupied during this time and set the mode and fan to your desired setting.  Click the “apply” button in the lower right corner to save the schedule.  

It is recommended to have the schedules in chronological order.  You may then copy the schedule to any additional days you want to have the same schedule.  To do this you select the day of the week you would like to copy from the tabs at the top of the menu.  Once you are on the correct day click the checkbox(es) for the day(s) you wish to copy down at the bottom of the menu.  Click the “apply” button to save the changes you made.
 

You must first register your thermostat under the configuration tab in either a browser or the Command Center.  The information you used to register your device will be your login for the CloudConnect site.  If you have more than one thermostat it is recommended that you register all of them with the same credentials.

Yes, there are several ways to access WiFi and Ethernet thermostats on different networks from one place.  This can be done using our CloudConnect service, DirectConnect, a web browser via WAN IP address, or through the IP Command Center using external IP addresses.
 

All of our thermostats are powered by 24VAC and they all require a common wire.  If you do not have a common wire you can purchase the NT-PWIRE and it will give you a common wire.  Alternatively, you can purchase a 24VAC power supply and plug it into an outlet.
 

With the faceplate connected to the backplate, look through the top vents of the backplate.  If you see a red LED illuminated on the backplate then the backplate and faceplate are not communicating.  If you do not see a red LED on then the backplate and faceplate are communicating.
 

Click the link below the log in fields labeled "forgot your password".

There is currently no native app set up in the App Store.  However, each Wi-Fi and Ethernet thermostat has a built-in set of web pages with responsive design.  The responsive design will automatically detect that you connected to the thermostat with an iPhone and show the thermostat pages in a manner that looks like a native app; it's called a web app.   Additionally, both the CloudConnect and DirectConnect environments are of responsive design and have built-in web app features including connection for all of your thermostats, even multiple sites, right from a single mobile screen.   You have the option of using the free DirectConnect service and port forwarding your devices or using the CloudConnect service without needing to port forward.   Both methods allow a simple icon to be added to your home screen, giving you a single-tap launch for access to all of your thermostats.
 

NetX thermostats and sensors are accurate to +/- 1º F.  The accuracy of the thermistor is +/- .01%.
 

Yes, the NT-TEMP is required for remote sensing.  NetX thermostats use an advanced remote sensor bus which has active electronics, not just a passive temperature sensor.
 

Yes!   There are several methods.  You can integrate our software into your automation system via our API.