We support all browsers supporting html5, however, as browser updates are released very quickly, if you experience usage issues with one browser, please try a different browser.
You can find the manual for all of our devices under the products page. Go to the desired device and look under the "Docs" tab. Note: If you have an older device that is no longer in production contact support for a copy of the manual.
Yes! There are several methods. You can integrate our software into your automation system via our API.
Adaptive Recovery ensures the area to be conditioned is at the setpoint at the beginning of a schedule.
Smart Schedule Recovery is a staggered HVAC start to prevent energy spikes at the beginning of a schedule or when recovering from a power loss. This is a great money saving feature for commercial applications using NetX thermostats, since peak demand loads can be very expensive.
Yes, as long as you are using a supported OS.
My thermostat is changing modes without user action on the hardware and scheduling is off in the software. What could be causing this issue?
All schedules must be in chronological order even if the schedules are inactive.
All of our thermostats are powered by 24VAC and they all require a common wire. If you do not have a common wire you can purchase the NT-PWIRE and it will give you a common wire. Alternatively you can purchase a 24VAC power supply and plug it into an outlet.