How do I change passwords for my thermostats?

To change the password, access the thermostat and click on the Configuration tab. Down in the bottom right corner there is a box labeled Password, enter the new password you want and click the Apply button.

What is a static IP address and how does it differ from a dynamic address?

A static IP address is an address that does not change. Alternatively, a dynamic address via DHCP (Dynamic Host Configuration Protocol) is an address that is assigned by the router and may change based on any of several parameter settings in the router, including lease time or if the router/access point resets. Your router will have a DHCP range and will randomly assign any devices on the network that are set to DHCP to an address within that range at designated intervals.

How do I register/claim my device?

To register your device you will go to the configuration tab and fill in at least the state and zip code under the address field. After you have filled in the address information hit the "Apply" button next to the "Contact" box. Then you will enter your email address and put in a password to create login credentials. After you have filled in the login credentials boxes hit the apply button. The page will refresh and ask you to login using the information you just changed. You have now claimed your device.

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